Privacy Policy

1. Our Commitment to Your Privacy

At Hotel Camellia & Resort Puri, we respect your privacy and are committed to protecting the personal data of our guests, website visitors, and clients. This Privacy Policy outlines the types of personal data we collect, how it is used, and the security measures we employ to safeguard your information.

2. Information We Collect

When you make a reservation, inquire via our website, call us, or check in at our property, we may collect the following information:

• Personal Identity: Full Name, Date of Birth, Gender, Passport/Govt ID details.
• Contact Details: Phone Number, Email Address, Billing/Mailing Address.
• Booking & Stay Details: Room preferences, check-in/check-out dates (available 24/7), special requests.
• Financial Data: Encrypted payment transaction details for room deposits and billing.

3. How We Use Your Information

Your data is processed strictly for legitimate hospitality and operational purposes, including:

• Processing room reservations and providing 24/7 flexible check-in services.
• Communicating booking updates, invoices, and stay confirmation details.
• Complying with statutory police registration regulations in Odisha, India.
• Improving our resort services, amenities, and guest experience.

4. Data Security & Third-Party Disclosure

We do not sell, rent, or trade your personal information to third parties or marketing agencies. We implement strict technical and organizational security controls to protect your data from unauthorized access, loss, or misuse. Information is disclosed only when required by law enforcement or government authorities under Indian law.